Optimize Your Business Potential

Hart’s vast experience as a presenter, workshop leader, and speaker earned him spots at state and national conferences throughout his career. With his creative and humorous approach, attendees are entertained, enlightened, and educated. He has led presentations and workshops for cities, school districts, the U.S. Army, private companies, and professional organizations. Hart’s repertoire of training classes, all emphasizing world-class customer service, includes:

• Delivering World-Class Service
• Managing Customer Experiences
• Guest Experience Audits
• Full-Branded Customer Service Programs
• Management and Supervisory
• Building World-Class Organizations 
• Building World-Class Organizational Cultures
• Public Sector Governance
• The Public Sector Does Not Need to be Vanilla
• Goal Setting
• City Council Goal Setting